Effective Date: 1st Jan 2025

Welcome to Digital Prerna! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://digitalprerna.in/), interact with our services, or use our platform.

1. Information We Collect

1.1 Personal Information

When you interact with Digital Prerna, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Billing and payment details
  • Any other information you provide when registering or contacting us.

1.2 Non-Personal Information

We may also collect non-identifiable information, including:

  • IP address
  • Browser type
  • Device type
  • Website usage data
  • Cookies and similar tracking technologies.

2. How We Use Your Information

We use the information collected to:

  • Provide, manage, and improve our services.
  • Process payments and transactions.
  • Respond to your inquiries and provide support.
  • Send promotional materials, newsletters, and updates (only if you opt-in).
  • Analyze website usage and enhance the user experience.
  • Ensure security and prevent fraud.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except:

  • When required by law or to comply with legal obligations.
  • With trusted service providers who assist us in delivering our services (e.g., payment processors).
  • In the event of a business merger, acquisition, or sale.

4. Cookies and Tracking Technologies

Digital Prerna uses cookies and similar technologies to improve website functionality and analyze usage. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement robust security measures to protect your data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving promotional emails.
  • Request a copy of your data or ask us to delete it.

To exercise these rights, please contact us at admin@digitalprerna.in.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: admin@digitalprerna.in
  • Phone: +918800755316
  • Address: E-304, GSPL TOWER, Phase 8A, Industrial Area, Mohali.

Thank you for trusting Digital Prerna. We value your privacy and strive to maintain transparency in how we handle your information.